Privacy & Security

2b99 Privacy Policy — How your information is kept secure

2b99 is fully committed to protecting the privacy of its users' personal information. Read this policy to learn what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

1 Introduction & Scope

When you use the 2b99 website or mobile app, you share certain information with us — whether intentionally or not. This Privacy Policy explains what 2b99 does with that information and the steps we take to protect your privacy.

This policy applies to all 2b99 services, platforms, and applications. Creating an account or using our services constitutes your acceptance of this Privacy Policy. If you do not agree, we advise you not to use our services.

2b99's commitments: We never sell your data, share it with advertisers, or pass it to third parties without your permission.

2 What information we collect

2b99 only collects information that is necessary to deliver our services properly. We never ask for irrelevant or unnecessary data.

What you provide directly
  • Full name, date of birth & gender
  • Mobile number & email address
  • Home address & district/division
  • National ID or passport number (for KYC verification)
  • Payment details (mobile banking number or bank account)
  • Records of conversations with our support team
Automatically Collected Information
  • IP address and device information (model, operating system)
  • Browser type & language settings
  • Login time, session duration & activity logs
  • Betting history & gaming preferences
  • Transaction History
  • Cookies and browsing data (see Section 5 for details)
Type of Data Methods of Collection Mandatory?
Identity Information Registration Form Yes
Contact Information Register / KYC Yes
Payment Information Deposit / Withdraw Yes
Device / IP Automatic Partial
Cookies Browser Optional

3 How Your Information Is Used

2b99 uses collected data solely for specific, defined purposes. We never process your information for reasons beyond what is required.

  • Account Management: To create, verify, and maintain your account.
  • Service Delivery: To deliver betting, gaming, deposit, and withdrawal services seamlessly.
  • KYC Verification: To meet legal obligations and prevent fraud.
  • Customer Support: To resolve your issues quickly and effectively.
  • Promotions: To send you relevant bonuses and offers based on your preferences (subject to your consent).
  • Security: To detect unusual activity and keep your account secure.
  • Legal Compliance: To meet regulatory compliance requirements.

Marketing Messages: 2b99 may send you promotional messages. You can turn these off at any time from your account settings.

4 Data Sharing & Disclosure Policy

2b99 never sells your personal information. In limited circumstances, however, some data may need to be shared with trusted partners.

Who your information may be shared with
  • Payment Processors: Information required to process mobile banking or bank transfer transactions.
  • Game Provider: Third-party game providers may receive minimal data necessary to operate their games.
  • Law Enforcement: Mandatory disclosure of data in response to a court order or government directive.
  • Security Partners: Fraud detection agencies bound by contractual agreements.

Important: Before sharing any data with third parties, 2b99 ensures those parties uphold the same privacy standards we do.

5 Cookies & Tracking Technologies

2b99's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality.

What types of cookies we use
  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand how the site is being used — without collecting any personal information.
  • Marketing Cookies: To show you relevant ads (you can opt out at any time).

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

6 Data Retention Period & Location

2b99 retains your data only for as long as necessary. All information is stored while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

  • Transaction data: retained for a minimum of 5 years (in accordance with financial regulations).
  • KYC documents: up to 5 years after account closure.
  • Customer support records: 2 years.
  • Marketing preferences: retained until consent is withdrawn.

Server Security: All 2b99 data servers are hosted in ISO 27001-certified data centres and are under 24/7 monitoring.

7 Technical Data Security Measures

2b99 uses industry-leading security technology to keep your data safe. We make no compromises on the technical side.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & Intrusion Detection: Protection against external attacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Encrypted Database: Stored data is kept in an encrypted state.
  • Restricted Access: Only authorized personnel may access specific data.

That said, no method of transmission over the internet is 100% secure. In the event of a security incident, we will notify affected users within the legally required timeframe.

8 Your Right to Data Protection

As a 2b99 user, you have several important rights. We are always ready to help you exercise them.

Right to Access Your Data

You can request to see what information we hold about you.

Right to Rectification

If any of your information is incorrect, you can request a correction — we'll get it fixed promptly.

Right to Erasure

Data is deleted upon request, provided there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we restrict processing your data for specific purposes.

Right to Data Portability

You can request a download of your data at any time.

Right to Object

You may object to marketing communications or specific processing activities.

To exercise any of the rights above, contact the 2b99 support team. We will respond within 30 days of receiving your request.

9 Protection of Minors' Data

2b99's services are intended for users aged 18 and over. We do not knowingly collect or store data from minors.

Warning: If we become aware that data has been collected from a minor, we will immediately close that account and delete all associated data.

If a parent or guardian suspects that their child has created an account on 2b99, please contact our support team immediately — we will act promptly.

10 Changes to the Privacy Policy

2b99 may update this Privacy Policy from time to time — due to changes in the law, the introduction of new services, or security improvements. For significant changes, we will notify you in advance via app notification or email.

Continued use of the service after any changes have been made constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact & Complaints

If you have any questions or concerns about the Privacy Policy, please contact the 2b99 support team. We aim to respond within 48 hours.

Quick Support: For any urgent privacy concerns, reach us via live chat — our team is always on hand.

2b99 Data Protection Key Features

There are concrete reasons why your data is safest with 2b99.

SSL Encryption

Every data transfer between you and 2b99 is secured with 256-bit SSL encryption — bank-grade security.

KYC Verification

Through identity verification, 2b99 ensures every account belongs to a real person — eliminating any possibility of fraud.

Two-Factor Authentication

Keep OTP verification enabled at login. Even if your password is compromised, unauthorized access to your account will be prevented.

Your Data Is Never Sold

2b99 never sells your data. No information is passed to advertisers or data brokers.

Regular Audits

Independent security experts regularly audit 2b99's systems to identify and resolve vulnerabilities.

Your Control

What data is shared and what messages you receive — it's all in your hands. Update your preferences at any time from your account settings.

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Your data is secure — right now 2b99Join on

A transparent privacy policy, robust security, and full control in your hands — that's the 2b99 commitment.

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