2b99 Terms & Conditions — Complete Usage Guide

1 Introduction & Consent

By using the 2b99 website or mobile app, you are considered to have agreed to these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our services.

2b99 is a licensed online gaming platform. We are committed to full transparency with our users. This document clearly outlines both your rights and responsibilities, so reading it carefully will help you avoid any confusion down the line.

2 Account Registration & Management

To use 2b99 services, you must first create a personal account. All information provided during registration — including your name, date of birth, mobile number, and address — must be accurate and truthful. Providing false information may result in your account being suspended or terminated at any time.

Creating multiple accounts from the same household or device is strictly prohibited. If a user is found to be operating multiple accounts, all balances will be forfeited and all accounts will be permanently closed.

• Keep your account password strictly confidential — do not share it with anyone.
• If you suspect unauthorized access to your account, contact support immediately.
• Keep your registered email and mobile number active — important communications will be sent to them.
• KYC verification may be required to update account information.

3 Eligibility & Age Requirements

You must be 18 years of age or older to use 2b99 services. No 2b99 service is available to minors. A national ID card or other valid identification may be requested at any time for age verification.

There are additional eligibility requirements to use 2b99 services: you must not be a resident of any country or region where online gaming is prohibited by law.

4 Betting Rules

All bets on 2b99 are final once confirmed and cannot be cancelled. Please review the odds and conditions carefully before placing a bet. If a live betting wager is voided due to a technical issue, the full stake will be returned to your account.

Each event and game has its own bet limits, which may change depending on circumstances. Maximum winnings are also capped — the specific amount is stated in each event's details.

• If the outcome of a match or game changes after a bet has been accepted, the payout will be determined based on the actual final result.
• If incorrect odds are displayed due to a technical error, 2b99 reserves the right to void the affected bets.
• If a match is postponed or cancelled, bets will be settled in accordance with the relevant rules.
• You may have the option to place multiple bets on different outcomes within the same event.

5 Deposit & Withdrawal Policy

Deposits and withdrawals on 2b99 are fully secure and supported across multiple payment methods. All transactions are protected by SSL encryption.

• Minimum deposit amount is BDT 300.
• Deposits are generally credited to your account instantly.
• Deposits can be made via mobile banking or bank transfer.
• 2b99 charges no deposit fees — though your payment provider may charge their own.

• Minimum withdrawal amount is BDT 500.
• Once a withdrawal has been initiated, it cannot be modified.
• KYC verification is mandatory for withdrawals.
• Wagering requirements must be met before bonus funds can be withdrawn.
• 2b99 reserves the right to hold withdrawals in cases of suspicious transactions.

6 Bonus & Promotions Terms

All 2b99 bonuses and promotional offers are subject to specific terms and conditions. Claiming a bonus means you agree to the terms attached to it.

• Each bonus has its own wagering requirements and validity period.
• The welcome bonus can only be claimed once per person.
• Certain games may be excluded from bets placed using bonus funds.
• If wagering requirements are not completed before the bonus expires, the bonus will be forfeited.
• If bonus abuse is identified, 2b99 reserves the right to void the bonus and any associated winnings.
• 2b99 reserves the right to modify or discontinue any promotion at any time.

7 Security & KYC Verification

To prevent money laundering and fraud, 2b99 follows a Know Your Customer (KYC) policy. KYC verification is mandatory before your first withdrawal or when transactions exceed a specified amount.

• National ID card (NID) or passport — clear images of both sides.
• A recent selfie holding your identity document.
• Proof of address: utility bill or bank statement (issued within the last 3 months).

KYC verification is typically completed within 24 hours. Once verified, you will not need to repeat the process. Your verified information is stored with the highest level of security and is never shared with third parties.

8 Prohibited Activities

The following activities are strictly prohibited on 2b99. Violating these rules may result in permanent account closure and forfeiture of all balances.

• Creating an account or conducting transactions using another person's identity.
• Placing bets using bots, scripts, or any other automated means.
• Match-fixing or manipulating outcomes to meet bonus conditions.
• Using stolen or unauthorized payment methods.
• Using the platform for money laundering purposes.
• Harassing or engaging in misconduct toward other users.
• Attempting to hack or exploit any vulnerability in the 2b99 system.

9 Responsible Gaming

2b99 believes gaming should be a source of entertainment, not a source of problems. That's why responsible gaming is our top priority. Our platform includes multiple safeguards to support healthy play.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently deactivate your account.
• Cooling-Off: Take a break for a set period of time.
• Reality Check: You will be reminded of your play time at regular intervals.

If you feel that you or someone you know may be experiencing a gambling problem, reach out to our Responsible Gaming View the page.

10 Account Suspension & Termination

Users may request account closure at any time. Before the account is closed, all active bets must be settled and any remaining balance must be withdrawn.

2b99 may suspend or terminate a user's account for the following reasons: evidence of prohibited activity, submission of false information, failure to complete KYC, or legal requirements.

11 Limitation of Liability

2b99 always strives to provide uninterrupted service. However, temporary disruptions may occur due to technical issues, internet problems, or third-party service failures. 2b99 will not be directly liable for such unforeseen interruptions.

If a technical issue causes any loss to a user's bet or transaction, 2b99 will make every effort to resolve the matter. Please contact our support team immediately if this occurs.

12 Policy on Changes to Terms

2b99 may update these Terms & Conditions at any time. You will be notified via your registered email or mobile number before any changes take effect. Continued use of the platform after an update means you accept the revised terms.

Check this page regularly to stay up to date with the latest changes. The date of the last update is always shown at the top of the page.